Customer Testimonials

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Google Feb 3, 2023

They made the buying experience so easy. The sale staff was wonderful to deal with. My salesperson Alex was amazing. Thank you Bmw of Idaho Falls.

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Google Feb 1, 2023

Awesome team to work with. Fair and professional.

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Google Jan 30, 2023

They do a good job, nice to work with. Excellent facilities.

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Google Jan 26, 2023

Kevin was extremely helpful and I am grateful for the exceptional service I received

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Google Jan 20, 2023

Easy purchase process with a trade in. Knowledgeable personal at the dealership. Follow up questions were responded to quickly. Hoping service department is as good.

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Google Jan 18, 2023

BMW was easy to work with.

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Google Jan 18, 2023

Whole experience was quick and painless.

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Google Jan 17, 2023

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Google Jan 17, 2023

They listen to you and work to get you a good fit. Two Seven series from them over many years. Great new location.

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Google Jan 6, 2023

Great service! Always a pleasure working with them!

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Google Dec 31, 2022

Been a customer since 2005. Excellent service, often repairing sloppy work from other BMW dealers' work I've encountered during my travels. Best of the best.

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Google Dec 30, 2022

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Google Dec 29, 2022

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Google Dec 24, 2022

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Google Dec 24, 2022

Brysen is awesome and the service was great. We love our X5. We will definitely buy from this dealership in the future.

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Google Dec 23, 2022

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Google Dec 21, 2022

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Cars Dec 21, 2022

I needed a new battery on our BMW and they were very thorough and had it installed and programmed quickly! We appreciate the additional services of washing not only our car but they also wash the floor mats! And of course we want to thank them for their wonderful and kind service they provide from check in, excellent mechanics and check out!

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Google Dec 20, 2022

Easy and speedy.

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Google Dec 9, 2022

Overall a good experience. They even had hot cocoa and apple cider for us none coffee drinkers. The minimal service I had done did take 2 hours which is longer than expected.

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Google Dec 7, 2022

We enjoy doing business with this dealership. We were promised an extra electronic key starter for the BMW. We have not received it yet however, I do not sense any type of problem. Again, we enjoy doing business with them.

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Google Dec 6, 2022

Clean friendly showroom. They need to provide a pet friendly loaner

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Google Dec 5, 2022

Came in early for my service appointment and they got me in and out quickly. All employees were friendly and helpful!

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Google Nov 28, 2022

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Google Nov 22, 2022

Great service!

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Google Nov 22, 2022

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Google Nov 22, 2022

Thanks you guys are great!!

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Google Nov 18, 2022

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Google Nov 15, 2022

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Google Nov 10, 2022

Alex was incredibly honest and professional if are going to buy a vehicle he is your trustworthy representative.

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Google Nov 5, 2022

Ask for Brysen in sales, he is the best and very very very helpful and most importantly (responsive)!.

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Google Oct 21, 2022

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Google Oct 21, 2022

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Google Oct 19, 2022

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Google Oct 14, 2022

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Google Oct 12, 2022

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Google Oct 10, 2022

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Google Oct 7, 2022

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Google Oct 6, 2022

Brought my BMW in for service and the service representative was amazing from the time I pulled up to the door. They explained everything to me in detail since it was my first time at this dealership. After explaining to me what to expect they escorted to the lounge and offered me coffee, soda and snacks. The total time I was there was about 45 minutes. Great service and great communication. Thank you!!!

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Google Oct 2, 2022

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Google Sep 30, 2022

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Google Sep 26, 2022

Had a routine service performed. It was done in a timely fashion at the agreed upon time. I will be going back.

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Google Sep 17, 2022

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Google Sep 15, 2022

Nick and Rick are great guys who truly care! Beautiful store, friendly staff and great service !

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Google Sep 14, 2022

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Google Sep 13, 2022

I'd been shopping for car for a month or so and I just happened to be in the Idaho Falls area and found exactly what I was looking for at BMW of Idaho Falls. The sales team was great. I've worked in the BMW network in the past and am familiar with BMW dealerships and I can tell you that BMW of Idaho Falls is a great dealership to purchase from.

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Cars Sep 7, 2022

Great service. I’ll only take my car to a bmw dealer for service. They do a complete check and they were able to fit me in on short notice!

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Google Sep 6, 2022

Nick was excellent, great pricing and overall experience.

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Google Sep 3, 2022

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Google Aug 31, 2022

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Google Aug 23, 2022

This is the best Dealership! Customer Service ran by (The amazing Jeanna) is extremely professional, and has great communication! The Dealer is Loacally owned and ran by people who care and make everyone feel like family. And not to forget that these techs know what they are doing! If you need anything you can confidently know they will help.

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Google Aug 18, 2022

I could not be more thrilled with my new BMW X5. Huge shout out to Alex Martinez for all his hard work to get me the car I wanted! He’s amazing! The entire staff was so wonderful to work with! I am so glad I went with the Idaho Falls BMW group! Thanks again to all!!

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Google Aug 18, 2022

I asked for a quote on a repair and it took a day for them to get back to me. However, Gina was very nice and did apologize. She made my experience much better. In fact, she may be the reason I decided to have them do the repair even though it was about 10% higher than a previous estimate.

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Google Aug 13, 2022

From out of state, and had my car serviced @ BMW of I.F. The loaner car was a fun drive, and they had me back on the road in a jiffy.

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Google Aug 12, 2022

Great people running this dealership! Thanks for all you do!

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Google Aug 6, 2022

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Google Aug 5, 2022

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Google Aug 5, 2022

Had a seamless experience buying a 2011 Porsche Carrera from Nick. I really appreciate you taking care of my questions and making the purchase happen Nick! Car was in better condition than I expected.

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Google Aug 5, 2022

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Google Aug 2, 2022

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Google Jul 27, 2022

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Google Jul 27, 2022

Always the best group to work with. Great care and great people. Cars are not bad either.

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Google Jul 21, 2022

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Google Jul 19, 2022

They arrival greeting was pleasant, the wait was brief until a loaner vehicle was offered. Then minutes later we were on our way to the mall. Was contacted as prescribed, and returned to our car awaiting our ride home. The oil was changed, and problem diagnosed and we now await a call when parts are in. A great day and outstanding visit.

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Google Jul 15, 2022

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Google Jul 15, 2022

Everyone here has been awesome to work with. Twice. I’ll definitely come back here again for my next purchase. And this dealership is 510 miles away from me. There are 3 closer dealerships…

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Google Jul 15, 2022

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Google Jul 14, 2022

Excellent customer service. Above and beyond. I like they kept me apprised on the findings and their recommendations.

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Google Jul 10, 2022

535d had 2 flat tires caused by potholes in Yellowstone park, luckily the BMW of Idaho professionally saved my trip. The cost is way below than every dealer I have been to. The manager Jeanna(?) and a young man who wears glasses are honest & nice. Thank you all. Wish A same high quality BMW dealer near by me!

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Google Jun 29, 2022

Excellent service, friendly staff, knowledgeable and helpful service department.

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Google Jun 23, 2022

I had an appointment for an oil service with a loaner car and everything went perfect. Nice friendly people at this dealership.

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Google Jun 22, 2022

The service counter staff and Gina were great. I was in and out of their facility in no time with a nicely cleaned car too. I would definitely recommend BMW of Idaho Falls.

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Google Jun 11, 2022

Excellent salesperson to work with. Very Knowledge about all the vehicles on the lot. No pressure.

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Google Jun 10, 2022

Always exceptional service, love coming here!

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Google Jun 4, 2022

I scheduled a oil change today and the service was a 5 Star service. I’m very happy with the excellent service and care they provided on my car.

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Google May 30, 2022

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Google May 28, 2022

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Cars May 27, 2022

Had 2 flat tires in Yellowstone, so car was towed to Idaho falls BMW. I was so surprised the dealer change much less than other dealer in St.Louis. They are honest and professional. Much appreciated to save my trip.

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Google May 8, 2022

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Google May 6, 2022

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Google May 3, 2022

Service and navigation update were completed as expected. Customer service was exceptional. Will return in the future

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Google Apr 29, 2022

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Google Apr 29, 2022

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Google Apr 21, 2022

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Google Apr 20, 2022

BMW of Idaho Falls ROCKS!! A bought a car from a private owner. A BMW 530 XI. Shortly after buying it it came with a lot of extreme issues from being neglected. I did not want to give up on this car so I came to BMW of Idaho Falls. I can’t tell you how grateful I am for this company!! Their Parts Department, Wendy and Keegan were awesome. The service representative Alex, And of course the mechanics here at BMW Idaho Falls, have shown great professionalism and care. I am an older woman and they help me above and ...

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Google Apr 14, 2022

Great customer service. Alex called before my appointment to be sure of my expectations, and he called again to give me estimates before completing work. He called as soon as he found out the part I needed would be delayed, and he gave me a definitive delivery date so I could plan accordingly. The work was done on schedule and for the quoted price. They even washed the car for me before I picked it up!

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Google Apr 11, 2022

I had a wonderful experience getting my car. As the salesman AJ was professional and very friendly. I so appreciate that I was allowed to drive the car without the salesman. Thanks. I will be back.

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Google Apr 11, 2022

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Google Mar 31, 2022

Took my car in for some service. It was going to take a couple of hours, and they provided me with a loaner car, and brought my car to me when it was finished and picked up the loaner. They went above and beyond. Great customer service.

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Cars Mar 30, 2022

I always ask for Jeanna Dean, Service Director at Sayer BMW in Idaho Falls. Jeanna is helpful, knowledgeable, happy & is a pleasure to work with. Both she and Rich Williams, General Manager, are the best at what they do.

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Google Mar 23, 2022

Great service, friendly staff and a very nice facility.

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Cars Mar 22, 2022

Excellent, professional.service with friendly staff. Normal maintenance with wait time as promised. The vehicle was taken in when I arrived, which was 15 minutes early.

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Google Mar 18, 2022

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Google Mar 17, 2022

Awesome service department. Did a great job in getting my BMW X5 back on the road!! I would heartily recommend them to anyone desiring a solid service department.

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Google Mar 15, 2022

The best car buying experience I’ve ever had! Whole staff was great especially Mackenzie and Brandon! We floated all the way back home 😀 BMW’s really are the ultimate driving machines!

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Google Mar 10, 2022

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Google Mar 8, 2022

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Google Mar 4, 2022

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Google Mar 1, 2022

I ordered a new BMW X5 for BMW of Idaho Falls and they were fantastic every step of the way. Thanks to Jayden and the rest of the team for making the experience so positive.

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DealerRater Feb 28, 2017

I have been using BMW of Idaho Falls for ten years now for purchasing and servicing my vehicles never had a problem with the staff or the cars. Also recommended to all of my friends and family.

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