I was treated exceptionally well at BMW in Idaho Falls. Jeanna in service showcased her problem solving skills when I was met with an unforeseen tire issue that was spotted by their technician whom apparently has laser vision. Jeanna was able to help me square away a solution that worked for me, while also lining out transportation. Without spilling the details; To the degree that Jeanna, along with the rest of the staff, helped was far more than what is typically expected from a dealership and I truly appreciate it.
Great service ..... everything done in a timely manor ...
They always treat you with great respect and dignity and get the job done quickly. It is always a smooth process getting your vehicle serviced there.
Jeanna Dean is the most incredible Service Manager on the Planet! She anticipated my every need and was relentless in getting the work I needed approved and completed by BMW. She and her head mechanic, Spencer, put in endless hours to make sure I was taken care of. Truly the best ‘customer service’ I’ve ever experienced from a car dealership. Thank you Jeanna and Spencer - I will be a BMW of IDAHO FALLS customer for life!!!!
The crew was outstanding!
Bmw of Idaho Falls always takes extraordinary care of my car and getting me back on the road
Leave Us A Review